WhatsApp: Meta CEO Mark Zuckerberg has released a new update for WhatsApp users, through which the facility to search for any brand or business will now be available in the WhatsApp Business app. At the WhatsApp Business Summit in Brazil, Mark Zuckerberg informed people about this new feature on WhatsApp. Meta CEO has said that under this business update, now WhatsApp users will be able to search for business in this app itself and will also be able to shop directly through this.
How will this feature work
It has been told in this summit that users will be able to search about any brand and small business on WhatsApp, whether it is done through the list of categories or by typing the name for its search. After we expanded our directory feature, we have rolled it out to all of Brazil. Apart from this, using its WhatsApp business platform, it is being launched in some other countries besides Brazil.
The feature has been started in these countries – what is the update for India
In the summit, an update was shared about what kind of feature the company has launched to help businesses search, send messages and shop. At present, this feature has been started for Brazil, Colombia, Indonesia, Mexico and Britain. However, whether India’s WhatsApp customers will be able to get this feature soon, the company has not yet shared its information.
WhatsApp has also shared a blog in which the details of this feature have been told. Know some special things
- You will be able to contact a company or brand only from the number given on its WhatsApp profile.
- Users will also be able to contact a company by searching in WhatsApp itself.
- People can search for a brand or a small business on WhatsApp.
- You can search for your desired product by browsing the list of categories or by typing in the name and contact the seller.
- Will save users from searching phone numbers from different websites.
- You can easily start a chat with a business account,
- If you want to do shopping, you can do it in chat itself.
- You will be able to order any goods directly from WhatsApp.
- Safety and privacy of the users will also be there in this business app.
- This will be a better end-to-end commerce experience.
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